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📥Importing Contacts via CSV & Field Mapping

How to prepare CSV files, map columns, handle duplicates, and inspect import error reports.

Preparing Your CSV File

Your CSV file should have a header row with columns like email, first_name, last_name, phone, and any custom fields. UTF-8 encoding is recommended.

3-Step Import Workflow

  1. Upload: Drag and drop your .csv file in the Import Hub (/dashboard/contacts/imports).
  2. Map Columns: Match your CSV header columns to Growixa contact fields (Email, First Name, Last Name, Phone, Source, Custom Fields).
  3. Process & Inspect: Growixa processes rows in the background, updating existing contacts and flagging invalid rows with detailed error messages.